From conversation to action

AI agents.
Built for your business.

ChatMagic is the platform behind AI agents tailored to your industry. Engage customers, move opportunities forward, and put conversations to work.

Explore the platform
Campaign interest
New enquiries
Customer questions
Product knowledge
Lead qualification
Your brand voice
Campaign interest
New enquiries
Customer questions
Product knowledge
Lead qualification
Your brand voice
Customer context
Business rules
Follow-up
Your workflows
Team handoffs
Next steps
Customer context
Business rules
Follow-up
Your workflows
Team handoffs
Next steps
Business knowledge
Customer conversations
Business workflows
Team handoffs
Business knowledge
Your business rules
Set response rules
Configure handoff
Assign your team
Agent settings
Pause the agent

Built around your business.Ready for real work.

Bring your knowledge, brand voice, and workflows together in one agent. Start with a clear job to do, then shape the experience around your customers.

01

Your business, understood

Give the agent context with your offering, policies, and the details that matter.

02

More than an answer

Connect the conversation to a defined next step in your workflow.

03

Your voice, carried through

Shape how the agent speaks so the experience feels like your business.

04

Your team, involved

Define where the agent can act and when a person should take over.

How it comes together

Your knowledge.
Your way of working.

01 / Understand

Know your business.

Start with your offering, your customers, and the questions that come up every day. Give the agent the context it needs to be useful.

02 / Act

Move the work forward.

Define the steps that turn a conversation into an outcome. Qualify an opportunity, guide a decision, or gather the details your team needs.

03 / Collaborate

Keep people in the loop.

Set clear boundaries for the agent and a path back to your team. Bring people into the conversation where their judgment matters.

One platform. Different possibilities.

Start with a workflow.
Make it yours.

Every industry has its own language, decisions, and next steps. Your agent should reflect them.

Marketing

Turn campaign interest into a relevant conversation.

Sales

Understand what a prospect needs and help them take the next step.

Customer experience

Guide customers through questions, choices, and follow-up.

Industry workflows

Shape an agent around the work that makes your business different.

A conversation with somewhere to go.

Example sales conversation

I’m interested in your services. Where should I start?
Happy to help. What are you looking to achieve, and when would you like to get started?
We’re growing our team and want to explore our options this month.

Useful context for a more relevant next step.

Your business. Powered by ChatMagic.

Questions, answered

A little more about the magic.

ChatMagic is an AI agent platform. We use it to create agents around the knowledge, language, and workflows of a specific business or industry, so a conversation can lead to a useful outcome.

Start with your business

What could your
agent do?

Bring us the conversations, questions, and follow-through that keep your team busy. Let’s find the right place to start.

Let’s talk

drew.semiraro@sem.co